Reply behavior

System Prompt (the bot's personality / instructions) Fallback message (sent if the AI is ever unavailable) Limit-reached message (sent once your monthly reply limit is hit) Disclosure message

Facebook Page

Enter Page ID / token manually instead

Instagram

Instagram DMs use the same Facebook Page connection above — connect your Page first, then just switch this on. Your Page's linked Instagram professional account is required.

WhatsApp

Business website

Paste your website link and let the AI read it — it'll write a short business summary the AI can use to answer general questions (what you do, policies, etc.), on top of your product catalog. You can edit the result any time.

Website info (what the AI knows about your business from your site — editable)

Products

This list is given to the AI as its product knowledge — it will only answer using what's here.

	Name	Price	Category	Stock	Description

Add product

Image URL (optional — a link to a product photo) Description

Orders

Orders the AI confirms with customers (or you set manually) show up here. Payments recorded from a customer's typed transaction ID or a payment screenshot are matched automatically.

Items	Total	Customer	Trx ID	Status	Placed

Conversations

Your Plan

Subscription

Renew / Pay

bKash Transaction ID

Payment history

Trx ID	Amount	Status	Submitted

Your details

Name Email (contact support to change this) Physical address (optional)

Change password

Current password New password (at least 8 characters)